Usage Policy

MindType is a behavioral intelligence platform. It is designed to be used on real, identifiable people — yourself, your partner, your colleagues, your clients, your candidates.

You may not use MindType to scan:

• Fictional or made-up people
• Celebrities, public figures, or people you do not personally know or have a legitimate reason to understand
• Pseudonyms, fake names, or deliberately altered identity information
• Anyone under the age of 18

Every MindType scan is a behavioral decode built from real personal inputs. Altering, fabricating, or randomizing those inputs produces meaningless output and devalues the system for every other user. Submitting false information is a violation of this policy.

We run automated checks on every scan submission. These checks look for patterns consistent with abuse, including (but not limited to):

• The same identity reused with small variations in name or location
• Identical data submitted from multiple accounts on the same device or network
• High-volume scanning of many different identities in a short time window

Detection runs silently. We do not disclose the full list of signals we use.

If a scan is blocked by our systems, you will see a short notice and no report will be generated. The scan credit, if applicable, is consumed. Repeated abuse may result in:

• Account flagging for manual review
• Temporary suspension
• Permanent account termination without refund

Blocked scans are not refunded. Credits and subscription payments are not returned when a scan is blocked by this policy, and we do not issue partial refunds for account actions resulting from abuse.

We recognize that legitimate edge cases exist — identical twins, legal name changes, recent relocations, or you genuinely re-scanning the same person in a different context. If you believe a scan was blocked in error, please contact us at support@mindtype.io. We review every manual request within 2 business days.

We may update this policy as the platform evolves. Material changes will be announced on this page. Your continued use of MindType after changes constitutes acceptance.

Questions? Email support@mindtype.io.